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Frequently Asked Questions
We’re here to make your experience seamless and stress-free. Browse our FAQs to find quick answers about our Wix website templates, how they work, and everything in between. Need more help? We're just a message away!
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What is a Wix website template?A Wix website template is a professionally designed, pre-built website that you can easily customize to fit your brand and business needs - no coding required!
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Do I need a Wix account to use your templates?Yes! You’ll need a Wix account to use and edit our templates. If you don’t have one, you can sign up for free at wix.com.
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Are your templates compatible with Wix Studio?Yes! Our templates are designed for Wix Studio, offering advanced customization options while still being beginner-friendly.
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What is included with my website template purchase?When you purchase a website template from Studio Sirona, you receive a Personal-Use License to use the template for yourself only, on a single project or business. This includes the template files and any applicable documentation or guides to help you customize your site.
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Can I use a template for more than one website or project?No, each template purchase includes a single-use license. If you need to use the template for multiple websites or projects, you will need to purchase additional licenses for each use.
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Am I allowed to resell or redistribute the template?No, the templates are for personal or business use only and cannot be resold, redistributed, or shared in any form. This includes modifying the template and selling it as your own design.
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What happens if I violate the terms of the product license?If the terms of the license are violated, such as unauthorized redistribution or multiple uses without purchasing additional licenses, legal action may be taken to protect intellectual property rights. Always reach out if you’re unsure about usage permissions.
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I am creating a website for my business, can I use the Personal Use license?Yes, you can use the personal-use licence for your personal or business website.
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I am a web designer - can I purchase one of your templates and use it to create websites for clients?Yes, but you will need to purchase a Client Use License for each client project. One purchase of a Studio Sirona website template under the client use license allows you to use the template for one client website, and you can credit the design for yourself in the footer of the website.
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I am creating a website for a family member or friend, which license do I need to purchase?If you are purchasing a Studio Sirona website template for anyone other than yourself, you will need to purchase a Client Use License. Alternatively, your family member or friend can purchase a website template themselves under a personal-use or no credit personal-use license. They can provide you access to edit their site. You cannot purchase the template on their behalf, they must be registered as buying the template and accompanying license.
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How do I purchase a template?Simply add your chosen template to your cart, complete the checkout process, and you'll receive an email with instructions on how to access and install your template.
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Do you offer refunds?Due to the digital nature of our products, all sales are final and non-refundable. However, if you have any issues, reach out, and we’ll be happy to help.
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How long does it take to receive my template after purchase?You’ll receive access to your template within 24 hours, but usually much sooner! If you haven't received it, check your spam folder or contact us.
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Can I customize the template to match my brand?Absolutely! You can change fonts, colours, images, and layouts to make the template truly your own. No design experience is needed!
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Do you offer template customization services?Yes! If you need help personalizing your template, we offer customization services. Get in touch to discuss your needs and pricing.
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What if I need help setting up my website?We provide detailed instructions and support to guide you. If you need extra assistance, you can book a one-on-one session with us.
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Will my website be mobile-friendly?Yes! Our Wix templates are fully responsive, meaning they look great on desktops, tablets, and mobile devices.
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Can I connect my own domain to the website?Yes! You can connect your own custom domain through Wix’s settings. You’ll need a Wix premium plan to do this.
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Will my website be SEO-friendly?Yes! Wix has built-in SEO tools, and we design our templates with best practices in mind. You can also tweak SEO settings to optimize your site further.
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Can I use the template for multiple websites?No, each template purchase is for one website only. If you need to use it for another project, you’ll need to purchase an additional license.
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Do you offer free resources or guides?Yes! Check out our Free Resources section for helpful guides, tips, and tools to make the most of your website.
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How can I contact you if I have more questions?You can reach us via our Contact page, email us at support@studiosirona.com, or through our social media channels. We’re always happy to help!
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